Hotel Receptionist Jobs in Nairobi (30K)

Full Time
  • Post Date: 29/06/2017
  • Offerd Salary Ksh20,000 - Ksh30,000
  • Career Level Officer
  • Experience 2 Years
  • Gender Both
  • INDUSTRY Hotel Jobs
  • Qualification Diploma
Job Description

The client is fast becoming a lead in luxury living. They currently operate luxury serviced apartments and soon will be opening a luxury boutique hotel.

They seek to hire a highly professional and customer service oriented individual to create an excellent guest experience. He / She should be an ambassador for the brand and the hotel.

Salary: 30K
Location: Nairobi

Hotel Receptionist Job Responsibilities

  • Greet, register, and assign rooms to guests
  • Assist in bookings and reservations
  • Operate the switchboard
  • Attend to all routes of room bookings, such as online, phone, and in person.
  • Maintain orderliness and cleanliness at the front area
  • Answer telephonic and in-person queries related to the hotel services and resolved any issues
  • Process guests’ check ins and outs
  • Prepare and complete room and restaurant bills
  • Assist guests’ in storing valuables in secure deposit box
  • Liaise with other departments of hotel
  • Handle payments through cash, cheques and credit cards

Qualifications for the Hotel Receptionist Job

  • A diploma in Business Management
  • Must have at least 2 years’ experience working in a hotel, preferably as a receptionist
  • Excellent Communication skills
  • Good Customer service skills
  • Good interpersonal skills.
  • Must be orderly.
  • Ability to multi-task.
  • Good crisis management skills

How to Apply
If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Receptionist – Hotel) to before Thursday 6th July 2017. Kindly indicate current/last salary on your CV.